Sir,
i saw my mobile no. 9927181961 balance on date 08/09. i have seen my Rs.20 had deduct by company (idea). than i call customer care on date 09/09. they said to me that you have a faciliy of music station form may09. but i have no call and sms for this facility. they gave me a complain no.102620165. this complain processed on date 14 sep 14.10pm. but i have recevied a massage on date 11 sep09. the massage is "your complain has been precessed". than i called coustemer care. but i was not satisfied by them.
I can say only this when i have this facility form may09 than why my account was deduct on sep09 (two time 20*2=40 Rs) why not before it? company (idea) have off this facility after my complain?
so sir,
plase return my balance.
from- Himanshu gautam
mob- 9927181961
UP WEST
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