Hon'ble consumer court,
This is for your kind reference and necessary action I am giving you detail which I have given to Idea cellular Ltd.
"This is to bring to your kind notice that I have purchased One New Idea connection from your authorized dealer M/s Midas Marketing Solutions, C-23, 1st Floor, South Extn.-I, New Delhi vide their cash receipt No. MMS-115/1173 dated 24th September for Rs. 250/- and while taking the connection I have already submitted the ID Proof to the representative, but sorry to write you that till date, my aforesaid connection is not activated.
In this regard, I have approached to your customer care division, they are not capable to give me any satisfactory reply vide their ID reference Nos.are 1. 2571346 dated 27.09.09, 2. 87048207 dated 29.09.09 and 3. 87047208 on 29.09.09 for activation of the connection and today I have also contacted customer care division at 11.45 am but the reply was very negligible.
On going through the above circumstances, my case is fit for Consumer court against your company and claim the harassment amount, but before going to consumer court I am submitting you the copy of all my relevant papers for your kind reference and request you to kindly activate my connection on priority.
You are also requested to kindly note that always send my Bill at the following address:
M.D.ARYA
31, DAKSHIN MARG,
DLF, PHASE-II,
GURGOAN – 122 002 "
Please consider or differentiate the genuine user or fake user. In case you need any further information please do speak to me at 9871410063 or mail me, but to resolve the issue as early as possible. "
In this regard today I have again contacted the customer caredivision vide reference No.88114261 (Mrr. Gaurav) he refused to accept that any connection is issued by idea., whereas I had sent an e-mail alongwith the attachment of my ID Proof on 12.10.09 to [email protected].
You are requested to kindly take appropriate action against the party and penalise them by allowing me for compensation of Rs. 50000/-. as harrasment / false statement from the reputed operator.
With kind regards
Mahesh Dutt Arya
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