I have bought an LG mobile on 20/09/08 and I got a free idea sim card with this mobile instrument. The no of the sim was 9714698903. I had provided all the documents asked by the idea while receiving the sim i.e.
1. one identity proof
2.One photo to shopkeeper
and I have paid Rs. 120 for activation (i.e Rs 111 9). Also, i got a recharge done for RS 100 and paid Rs 180 for making local mobile calls @ 50 p.
But on 04/10/08 services from my mobile have suddenly been taken back without any pre intimation.
When I tried to enquire in customer care of idea cell ltd. The customer care is telling me to send sms on 4444 and i m not even able to send this sms from the mobile. I have been contacting the shopkeeper, he told me that it will be done but till date nothing is done.
Even now, i dont know what to do, i m a very busy person and cannot spare time to visit Idea office personally which is 15 kms away from my workplace.
this is speaking very poor about a company whose founders BIRLAS have been so respectable in India to be quoted everywhere.
I am feeling very bad with the IDEA cellular services. Given below are the retailer details from whom I have taken the connection :
Guptagee telecom
makarpura
vadodara (Guj)
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