IFB - Microwave Oven
Complaint not being attended to - Under AMC

I had purchased a IFB Microwave Oven Model No.23SGIS and has subsequently bought an AMC from IFB Industries Limited. The AMC number is 211/10516 Dt. 23.8.2007

My microwave has not been working for the past 2 months and despite several complaints to the IFB service helpline, no action has been taken by IFB Industries.

What is the point of taking an AMC contract when the company doesn't address the issues?

Aditya Prakash