Sir,
I am feeling cheated after buying IFB product, because the after sales service
given by the IFB is the worst, I have ever seen. I have requested your IFB Service Centre
M/s Amrit Agencies, Bhatinda that my Washing machine is not working but they seem to
be least bothered. The Concerned person Mr. Amrit at the service centre does not
even bother to attend the phone, It was only when I requested your Home Appliances
Division at Ludhiana, they sent the mechanic, but it was just a formality, The Mechanic
said that the Motor of the Machine is faulty, so it needs to be replaced, he called up
Mr. Amrit, but he refused to cooperate, he said they do not have the Motor of the
concerned Model, they will only replace it when they receive the supply, I fail to
understand why do you appoint such service centres who cannot keep the parts,
What's the use of your warranty, It is just an eye wash. I have been trying to Contact
Mr. Amrit but he seems to be in deep slumber. The concerned person Mr. Amrit is a
very clever guy, If I would have to pay for the Motor he would have replaced the Motor
the same day. He does not seem to co-operate with me. I would advise friends and relatives buying IFB products, not to buy IFB products because the people at the service centre think that they are the
BOSS of the Company, it is useless to take AMC from IFB people.
(Sanjay)
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