REF - MODEL - SENATOR 6 KG. SR NO - 28952. PUR DT-18.08.07
WE HAVE BEEN CONSTANTLY COMPLAINING SINCE LAST 6 MONTHS FOR THE W/MC. THERE IS LOT OF UNHEALTHY / STRANGE METAL BANGING NOISE & INTERNAL VIBERATION CAUSING THE M/C BREAKDOWN CONSTANTLY FOR THE LAST SIX MONTHS
PARTS LIKE FRONT DISPENSER PANEL, FRONT FULL PANEL, BOTTOM FILTER PANEL, BOTTOM FULL PANEL HAVE ALSO BEEN REPLACED.
THREE TIMES, WE HAVE REPLACED ON PAYMENT DOOR RING, DOOR LOCK.
NOW ONCE AGAIN, POSITION IS THE SAME. THE MACHINE IS DEFECTIVE AS THE PROBLEM IS RECOURING / NEVER ENDING.
PLEASE NOTE THAT PRIOR TO BUYING THIS M/C WE HAD A IFB M/C WHICH HAD WORKED FLAWLESSLY FOR 13 YEARS
WE ARE VERY DISAPPOINTED WITH THE PRODUCT, SERVICE & DEFECT EVALUATION CAPABILITIES OF THE MECHANICS VISITING US & REQUEST THE MACHINE TO BE REPLACED WITH OUT DELAY AS THIS HAS CAUSED US A LOT OF STRESS & HARRESSMENT
DETAILS OF COMPLAIN'S MADE
COMPLAIN NO 1816327 – DTD 03.05.08
COMPLAIN NO 1831870 – DTD 05-06-08
COMPLAIN NO 1893059 – DTD 23.06.08
COMPLAIN NO 2466444 - DTD 25.11.08 UNATTENDED TILL DATE
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