Dear Sir,
My name is Picasso, I purchased the IFB washing machine in December 15 at Delhi (Okhla-Head office), i am waiting for installation for one week but still not installed and nobody turned up from the company in spite of the repeated request to the help line, no service persons are attending the machine, The manager at Okhla and Rohini is not even attending the calls. I am not able to understand the reasons for this casual attitude. I am surprised that no higher officials even bothered to take any action! I can't expect such a minute negligence from SUCH A BIG AND RENOWNED COMPANY!
I am still waiting for the initial orientation demo. This is making me wonder how you will take care of after sales service with this kind of staff.
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