I bought my IFB front load washing machine in November and it has broken down twice already. It was a challenge to get a technician from IFB to visit our house to do the repairs the first time around. This time it is worse. The product is still under warranty and there is no sight of any repair service. It causes grave inconvinience and stress on account of constant interaction with rude and incompetant staff. I believe this is sufficient ground for seeking replacement of product or refund of cost.
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