I wish to draw your attention on the following 2 points:
1. The clause no 5, does not permits a customer to seek refund from IFB if the services offered are not upto the mark – this makes your contract one sided & biased towards your organization. It is not customer friendly.
2. I purchased my machine at a tax paid price of Rs.21, 000/- how can a Comprehensive AMC price be more than 8-10% of my purchase price.
I had availed extended warranty which was priced at Rs.1500/- for 2 years. & the AMC Price being asked is aroung Rs. 2500/- per annum
Looking forward to your help
Best Regards
Sanjeev
9810031044
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