Dear Sir,
I writting this with regards to my personal loan # S000046954 taken from India Bulls, Bangalore, Jayanagar branch (Now Shifted to banashankari). I have faced the worst experience in my life after taking the loan. I came to know that one should not believe a company with only its reputation. I Sympathise with myself and your company for the ugly atitude towards the customers.
Coming to the point. I took a Loan amount of 20.000/ in the month of May. I was deducted with Rs.750/ as processing fee. Everything was going on well, monthly EMI of Rs. 1056/ was debited to my account every month. One fine day, May. An executive by Srikanth called me up saying the cheque is bounced due to insufficient funds. I was suprised to hear it from him, bcoz I had nearly 20, 000 in my account on the day of clearance. Called up citibank to check what exactly happened, They advised that there is no problem with the bank and also with the account, However India Bulls have changed their gateway and its the problem with them. I paid the executive by cash that month. Again same thing happened in the month July, The same person came to collect the money by cash. This time I had a balance of 11, 000 in my account. Called Citibank, same as above, Problem with the Gateway of India Bulls.
I was really worried by then, i thought to clear of the loan amount.
On Jan 3rd I went to Millers road Office for preclosure, a Person by name Nithyanand finalised the closure. Again to my suprise they have charged me for the cheque bounce which was not my fault. Finally i asked him for the amount to be cleared, He advised me to pay 14, 000/- to clear the loan. I did the same and came back with a receipt.
Here Loan amount taken was for 20000 (-) 750 as service charges.
I paid 1056*19 months = 20064.
Even after paying so much amount, I paid 14000 again to preclose the Loan. In Total =Rs 34814 for taking a Loan of 20000 for 19 Months.
Coming to Disaster..
ECS got cleared again on 10th-Jan, even though i have closed the loan. Mr Nithyanand advise will return back the money which was debited shortly within 2 Weeks.
I was fed up with the problems of taking loan. I closed another Loan taken from HDFC on 20th Jan, to my surprise I got all the documents for the closure of loan by 31st-Jan.
Then I received an SMS from India Bulls on 7th-Jan to adequately fill my account to avoid cheque bounce. I was again shocked to see the SMS. Called Nithyanand to advise him the situation and to update the Preclosure atleast in the system to avoid futher EMI getting cleared. He advised that their Head Office is getting shifted and hence the problem.
Till Today, my problem is not sorted out.
Please don't surprise me again with an SMS on 7Th-Mar to fill my account adequately to avoid Cheque bounce.
To Whom ever this case is concerned, I request you to Kindly look into my case and solve the same at the earliest.
Please do refund the amount 1056 * 2 which was deducted from my account (Atleast without Interest).
Please avoid another EMI getting cleared and I promise u that I will never in my life disturb INDIA Bulls.
NOTE: THE ABOVE COMPLAINT WAS WRITTEN 2 WEEKS BACK. TILL TODAY MY PROBLEM IS NOT SOLVED. THIS MONTH AGAIN I RECEIVED SMS ON 8TH MAR TO FILL MY ACCOUNT FOR INDIA BULLS TO CHARGE ME ONCE AGAIN.
CAN SOMEONE ADVISE WHAT DO I HAVE TO DO STOP THIS MENANCE FROM INDIA BULLS.
EXPECTING SOME HELP.
Thanks in Advance.
K.Anoop
Loan Number: S000046954.
Email address: [email protected]
Contact me at : 9886272912.
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