Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - During train journey in convenience due to sleeper coach Nos | News #328247

Indian Railways
During train journey in convenience due to sleeper coach Nos

Dear Sir, I reserved train ticket bearing PNR No.1142045258, from Yerraguntla to Tirupathi in Rayalaseema Express, for myself, spouse, elder son, parents (both are senior citizens) for journey on 29-05-09. The train stops at this station only for 1 or 2 minutes, since it is a small station. During booking of ticket, my ticket status was in RAC and later confirmed and allotted in S-5 coach with berth Nos. 57, 60, 58, 59 and 61. I found about confirmation of berths through railway interactive response and moreover I found that my coach was in 8th position from engine. I have asked some officials also at station about position of S-5. After arrival of train I could not found my coach. To observe full number of coaches, no time, since train stops there only for 1-2 minutes. I know that at Kadapa train stops for 5 minutes. So I have boarded in another coach and again searched for S-5 coach in Kadapa. But I could not. At Kadapa I have enquired AC coach TC also for S-5. He also failed to say the position of S5. Finally, with the discussion with co-passenger, I came to know that S-5 coach was at the end. Later after getting down at Tirupathi I noticed and noted coach positions as follows.

Engine-some other coaches-S11-S10-S9-S8-S7-S6-A3-B3-General-General-S4-S3-S2-S1-A1-S5-some other coaches.

Generally we see for S5 after S6 or S4. But in that train we did not found like so.

In interactive respones clearly I heard, my coach position is 8th after enging. But in train not in that position. Moreover even other Ticket Collectors in the train also not know about coach positions. I have not found any T.C. in my boarded coach.

I have travelled with very much in-convenience with my aged parents and lot of luggage. Even though I have reserved ticked, I have travelled like general ticket holder.


Company: Indian Railways

Country: India

Category: Miscellaneous

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