Indian Railways
Online booking problems. Kalingautlal Express do not run from Kharagpur

Hi,

I am Nilotpal Ghosh. I had my ticket booked a from Kharagpur to

Bhubaneshwar in Kalingautkal express (pnr no 2637558058), in AC III

tier, train no 8478.

When I reached Kharagpur, I came to know that the train is derouted

through a different station, and this is being done for quite

sometime.

I would like to know, why then the ticket for this station is

available for online booking.

This has caused a severe discomfort and I had to cancel the journey.

To add to my discomfort, the Station Master of Kharagpur station did

not bother to help me in this regard.

Additionally, there are no means by which refund of my ticket can be

done.

Hope to hear back from you soon.

Regards

Nilotpal