Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - Penalty for my innocence from Ticket collecto | News #328641

Indian Railways
Penalty for my innocence from Ticket collecto

I am Abi, working as a software Engineer in Chennai. I am a newbie to Chennai metro railways.

Monday (Oct 25) morning I got the ticket for Guindy from Arakonum.

I was told that there is no direct train for Guindy and that I need to either goto central and then from park station I have to take another train

or to go to Chennai Beach and then to take another train for Guindy.

So, I took the route to Guindy via Chennai Beach. I went till chennai Beach, when I got down the ticket collector asked for my ticket. I showed my ticket to her.

For my surprise, she told that I cant travel in this route using this ticket as Arakonum to Guindy via Chennai Beach is a long route and that I should have got down in Central and got the train to Guindy.

She charged me Rs.254 for this, though I told her clearly that while issueing tickets they told that I can use this ticket to go to Guindy via Beach/Central.

Actual ticket rate from Arakonum-Guindy (via Central) is Rs.14 and Arakonum-Guindy (via Beach) is Rs.15. Just for one rupee will people cheat?

Fine/Penalty is made for the people who makes the mistakes knowningly and not for the persons who was instructed wrongly. Dont misuse the innocence of the people.


Company: Indian Railways

Country: India

Category: Miscellaneous

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