Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - Tatkal booking of no use | News #328735

Indian Railways
Tatkal booking of no use

Dear Sir,

I have to travel from Ernakulam to Hyderabad on 31-05. I booked an e-ticket from irctc.co.in on 26-05 at 08:14 a.m. with pnr number 4363712987 in tatkal quota for Sabari Express. When I started booking the ticket at 8.00 am, the number of available tickets were 119 for Second sleeper and 12 for 3 AC. But when I tried booking for 3AC it showed "not available" then I tried for 2nd sleeper and I got my tickets booked with WL/41, WL/42. Could anybody please tell me within 14 minutes how can the 160 tickets got booked.

The same issue happened with my father traveling from Agra to Hyderabad on 31-05. When he checked in the ticket reservation counter the availability was with WL/50 in Tatkal quota. He came out and got the confirmed ticket for the same train from a travel agent with additional charges of Rs. 150/- per person. The train is Dhakshin express.

I see that the online booking in tatkal quota is of waste (that too after charging additional in this quota).

Why do we need to pay additional (tatkal charges from train source to destination) for booking which is not trust worthy.

Please do take necessary action to solve this problem with Indian Railways. I will try to find a way to write this to the railway minister as well.

Thanks and regards,

Ravi Chandra Palle


Company: Indian Railways

Country: India

Category: Miscellaneous

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