Sub: Refund of partially W/L I- Ticket.
Ref No: Transaction ID 0046040459 – PNR Number 2448364878
Dear Sir / Madam,
There were 4 Tickets booked against the above said reference and only 2 were confirmed for travelling and 2 tickets were in Waiting list at the time of Journey. Hence only 2 persons travelled by this train. Other 2 had not travelled and was confirmed by the TTE in the ticket as not travelled.
On reaching the destination which was midnight I had aksed for a TDR from TTE / Station Supdt. But they said off late the same is not provided and will be updated in the system as not travelled and refund will be provided.
After checking they had confirmed that since this is I-ticket, the refund has to be obtained by writing to you.
Have attached the original ticket and confirmation provided at Chennai Rly station that the train was late.
Awaiting your early response.
Thank you
The reply received from IRCTC is as follows
Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. 2448364878 has been forwarded to CCM/Northern Railway, New Delhi on dt. 17.07.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.02.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.
Regards,
Shiraj Ahmad
[email protected]
0 comments