Hi All,
I have placed the order for Blackberry Storm on 15-Sep which was supposed to be shipped by 22-Sep. But after lots of follow ups, I got a response from India plaza team stating the order will be shipped by 25-Sep. Again the next day, I was notified the shippment wont happen till 28-Sep due to non- availability f goods with the merchant. Even after 28th, there is no update from India plaza on the shippment.
They are also not reachable on their customer care number. For whole day, I am being told the lines are busy.
Finally, I have now raised a ticket with them to cancel the order and refund the money back within 4 working days failing which I have decided to drag them to consumer court claiming for the time wasted in follow ups, mental harrasment and failing to abide by the promise they made to me as a vendor.
This is not the first time i am experienceing the problem with Indiaplaza. I can say, the worst possible online venodr is infact Indiaplaza. The customer support does not even meet the basic level of service. They need to be beaten up each and every time I have placed the order.
I have finally run out of patience and have decided to sue them if the issue is not resolved on time.
- Jay
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