Hi,
I placed an order on indiaplaza order no. "070720090117".
They changed shipping date more the 10 times. at last I was forced to cancle my order.
After cancelling order they start changing date of refund. Now they sent me shippment information of order which was cancelled & cancellation accepted by Indiaplaza.
So to all reader keep away from indiaplaza.
To see some mail exchange with indiaplaza read till down.
But in short
1) on 28th July they accepted to cancel order & refund date offer 30th July
2) A new mail on 30th to asking time till 31th July to provide refund details
3) Again ask time, to provide refund details asking date 2nd Aug.
4) a new mail asking time 4th Aug, to provide money refund details
5) a mail on 4th Aug, asking a week time to provide refund deatils
6) on 5th July they shipped an item, order for was cancelled, & 5 times they ask more time to provide refund details.
So to all online buyer, Indiaplaza is chor... don't buy any thing from Indiaplaza.
Mail details
######### mail on 28th July##########
Dear Mr.xxxx,
I apologize for the delay caused in shipping the item 'Gillette Mach 3 Turbo Razor' against your orders and for missing our commitment on the shipping dates continuously. Kindly provide us time till 30th July to confirm on the cancellation of the orders. Kindly bear with us till 30th of July to update the details. The refund will be done after the cancellation of the order.
######### mail on 30th July########################
Dear Mr.xxx,
I empathize for the trouble caused to you against this order. we would like to inform you that we have taken up this issue very seriously with our suppliers and instructed them to cancel the ordered item on priority. please give us time till July 31 we shall have the details updated to you
Then another mail
######### mail on Ist Aug########################
Dear xxx,
At the outset, please accept our sincere apologies for the delay and inconvenience caused to you in this regards.
I regret to inform you that as per your request we will cancel the order we will update you the details regarding the refund by 2nd august
######### mail on 2nd Aug########################
Dear xxx,
At the outset, please accept our sincere apologies for the inconvience caused to you.
We will cancel the item "Gillette Mach 3 Turbo Razor" by 4th august.
However the refund would take 7 days to reflect in your HDFC Direct Debit account.
Kindly provide us time till then
######### mail on 4nd Aug########################
Dear xxxx,
Please accept our sincere apologies for the inconvenience caused to you due to delay in the shipment of the item? Gillette Mach 3 Turbo Razor? The item is currently out of stock with our suppliers so we were not able to ship in time.
As per your request we have informed to cancel the order we will update you the details regarding the refund by 7th august.
Kindly bear with us till then.
#######################ha..ha..ha..h.. then a new mail##############
I apologize for the delay caused in shipping the item Gillette Mach 3 Turbo Razor against your orders and for missing our commitment on the shipping dates continuously. Kindly provide us time till 6th August to confirm on the cancellation of the order. Kindly bear with us till then to update the details. The refund will be done after the cancellation of the order.
################################
0 comments