I had ordered GOOD HOUSEKEEPING magazine subscription for 2 yrs. on 12.05. (which included 4 Cups with plates as FREE gift) through INTERNET BANKING. The details of the payment are given below:
Tran ID: SB3350971
Txn Date:12/05
Description: BIL/000103219357/SUB-GOODHSEKP/111643029
Debit Amount: Rs.1, 170.00
However, INDIATIMES.SHOPPING have made a payment of Rs.675/- only to LIVING MEDIA INDIA of INDIA TODAY group for a 1 year subscription. I have been writing to them since 12.05.2009 to EITHER transfer the balance amount to INDIA TODAY GROUP so that they can upgrade my subscription to 2 years OR refund the balance amount alongwith due interest till date.
But it seems my requests are falling on deaf ears & INDIATIMES.SHOPPING disowns responsibilty of delivering services to customers after having received the payments to their accounts.
You are requested to help me in resolving the issue at the earliest.
Thanks,
Vishal Srivastava,
Haridwa
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