Dear sir,
this is Prabhu Sharma from Rajasthan, I have complaint against INDIA TODAY BOOK CLUB, I purchase a holiday package from this company and Paid 6000/- aprox from my credit card, and on that time they were saying now you will get a booklet and entry form and travel voucher but still no progress and I also enclosed all Mails which I sent to INDIA TODAY BOOKCLUB.
PLEASE THIS IS MY REQUEST TO YOU HELP ME ON THIS ISSUE .
THANKS
PRABHU SHARMA
MOB 0091 9829644807
RAJASTHAN
INDIA
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Dear Member,
We apologize for inconvenience caused to you.
With reference to your mail we would like to inform you that your order has been dispatched from our end, so kindly wait for 7 to 10 days, we are tracking dispatched
details of your parcel and we will inform you the same.
Kindly note down your Membership number for future reference
ITBC091177
Incase you do not receive your order within the given time frame; you can get back to us at
[email protected]. You can also contact us on our Helpline Number (011-40502424, 1800-10-24242 (toll free).
You can also write to us at:
India Today Book Club
B-47, Indira Enclave, Neb Sarai
New Delhi- 110068.
We value our customers and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us. We assure you of our best possible services always.
Warm Regards,
JAMSHED ALI
India Today Book Club
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Dear,
still No Progress, Really I totaly fedup from India Today Group services.
please tell me where is my fault if I paid 6000 aprox in April, and till time I have not received any Travel Voucher and booklet from your side, despite many followup by phone calls and mails also. still no progress.
why you are spoiled your Brand Namne INDIA TODAY GROUP???
I want my Parcel with in 2 Days otherwise I will Complain in Consumer Court.
my Mobile No. is 09829644807 call me urgent and reply me.
tx
PRABHU SHARMA
MEMBERSIP ID: ITBC091177
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Dear Officer,
This is Prabhu Sharma from Rajasthan (Membership ID: ITBC091177), in the last month April 18th, I received your promotional mail for Holiday package 7 nights @ Rupees 849 per night in 3 Star / 5 Star hotel in
India or in world anywhere. Than I sent a mail for query after that day, I received a Call from
INDIA TODAY BOOKCLUB and I purchased this offer by my Credit Card I paid Amount RS 5943.00 INR, on that time one executive told me your Parcel will deliver in next 8 days but still not Received by me.
ON YESTERDAY I CALLED IN YOUR CUSTOMER CARE 011-40502424, THAN HE SAID WE SENDED YOUR PARCEL VIA BLUE DART COURIER TO MY ADDRESS AT SAWAIMADHOPUR RAJASTHAN PIN 32 HE GIVEN ME COURIER ID NO. 43573027326,
THAN I CONFIRMED IN BLUE DART COURIER JAIPUR OFFICE BUT HE SAID " WE DONT HAVE SERVICE IN SAWAIMADHOPUR SO WE RETUTRNED YOUR PARCEL AGAIN FOR
DELHI OFFICE ".
Now plz tell me if service area is not available than why this courier taken this parcel from INDIAT TODAY BOOKCLUB???
AGAIN I CALLED IN YOUR CUSTOMER CARE AND I TOLD HIM ALL THIS PROBLEM THAN HE SAID STILL WE HAVE NOT RECEIVED RETURN PARCEL SO WE CANT HELP YOU, and now it will resolve in next 15 to 20 Days.
My Complaint no. is 92057 .
I am your Customer so this is my Request to you please deliver my parcel at my Location that is :
PRABHU SHARMA
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