Inconsumercomplaints.com » Miscellaneous » Review / complaint: INDIATIMES SHOPPING/IMEDIA TECH/TNT COURIERS - NOT DELIVERING THE REPLACEMENT OF DEFECTIVE EQUIPMENT | News #334974

INDIATIMES SHOPPING/IMEDIA TECH/TNT COURIERS
NOT DELIVERING THE REPLACEMENT OF DEFECTIVE EQUIPMENT

SIR, I ORDERD TWO PRODUCTS DETAILS OF WHICH ARE GIVEN BELOW..

OUT OF WHICH ONEI PRODUCT WAS DEFECTIVE SO WE SENT IT BACK

NOW THE REPLACEMENT IS LYING WITH TNT COURIERS AWB NO (Consignment number- DO846890150WW

Contact number of TNT Courier- 18004259999, 60009999)

). FOR PAST 15 DAYS AND THEY ARE NOT DELIVERING IT TO EITHER MY CURRENT ADDRESS OR THE SHIPPINNG ADRESS DESPITE REPEATED MAILS AND PHONE CALLS AND CAUSING MUCH MENTAL TRAUMA AND HARRASMENT.

PLEASE DO SOMETHING AS I HAVE LOST HOPE.

All the Prices are in INR

ISM Order Detail

User Id: boseratul (31698523)

Order Number : 111283500

Total SubOrder : 2

Order Date: Sep 14

Order Time : 12:52 PM

Current Status: Order shipped

Order Instructions: plz call 24 hrs before delivering...!!!

Payment Detail

Payment Mode: Pay in 6 easy installments with ICICI BANK Credit Card[Note: Paymode charges extra] (FT No:- 000059727609)

Advance Payment Recieved :

Total Order Amount (INR) : : 12801

Shopping Cart Discount (-) : 0

Total Payable : : 12801

Gift Certificate Redemption (-) : 0

Net Carrot Redemption (-) : 0

Net Payable : 12801

Billing Details

Name: ratul bose

E-Mail: [email protected]

Phone : 01100000000

Day Phone :

Mobile : 9910043663

Address: k-57 (back side) sriniwas puri

sriniwaspuri pvt colony.new delhi

City: New Delhi

State & Country: Delhi, India

Zip : 110065

Order Status History

From Status To Status Date Variables Updated

Verified Order shipped Sep 25 AWB Number&[12149513246]

Remark&[vendor logistics]

Shipment Date&[Sep 24]

Courier Name&[bluedart]

To-Be- verified Verified Sep 15 Remark&[Name & address matching as per Dhruv of ICICI]

Payment Recieved To-Be- verified Sep 14

Order Under process Payment Recieved Sep 14

Sub Order Detail

Sub Order Number : 1551111

Order Number : 111283500

Merchant Name and Number: Mediatech India Distribution Pvt. Ltd. - RO (Self-Logistics)(101447)

Item Number / Product Number : 1796598

Item SKU No: ROON_9821

Item Title: iMedia Pixel 2.4" TFT Camcorder/ 6-in-1/ upto 12 MP for still image @ Rs.5995 with 2GB SD Card worth RS.1500/- Free

Item Image

Merchant Order Ref Id N/A

Item Quantity : 1

Current Status: Order shipped

E-Mail: [email protected]

Phone : 9235835212

Day Phone :

Mobile : 9336594995

Shipping Address: raj kamal roy

plot no. 19 swapnalok/vishnulok near purani chungi kanpur rd. lucknow

behind durga mandir 226023

Lucknow

Uttar Pradesh, India

226023

Shipment Details: Normal Courier (Shipped on Sep 24). (12149513235)

Product Fulfillment Info :

Preferred Delivery Date

Gift Message : --

Sub Order Status History

From Status To Status Date Variables Updated Remark

Verified Order shipped Sep 25 AWB Number&[12149513235]

Remark&[vendor logistics]

Shipment Date&[Sep 24]

Courier Name&[bluedart]

vendor logistics

To-Be- verified Verified Sep 15 Remark&[Name & address matching as per Dhruv of ICICI]

Name & address matching as per Dhruv of ICICI

Payment Recieved To-Be- verified Sep 14

Order Under process Payment Recieved Sep 14

Suborder Payment Detail

List Price : 12000.00

Total Discount : 5875.00

Payable after Discounts : 6125.00

Gift Wrap Charges : 0.00

Shipping Charge : 0.00

Payment Mode Charges : 245.00

Add on Charges (Tax etc) : 0.00

Payble after Discounts and Charges : 6370.00

Sub Order Detail

Sub Order Number : 1551112

Order Number : 111283500

Merchant Name and Number: Mediatech India Distribution Pvt. Ltd. - RO (Self-Logistics)(101447)

Item Number / Product Number : 1796597

Item SKU No: ROON_9820

Item Title: iMedia TV mobile with 3" Touchscreen Dual Sim Dual Camera FM Portable Media Player 1GB T-Flash Card @ Rs.5995

Item Image

Merchant Order Ref Id N/A

Item Quantity : 1

Current Status: Request for replacement

E-Mail: [email protected]

Phone : 9235835212

Day Phone :

Mobile : 9336594995

Shipping Address: raj kamal roy

plot no. 19 swapnalok/vishnulok near purani chungi kanpur rd. lucknow

behind durga mandir 226023

Lucknow

Uttar Pradesh, India

226023

Shipment Details: Normal Courier (Shipped on Sep 24). (12149513246)

Product Fulfillment Info :

Preferred Delivery Date

Gift Message : --

Sub Order Status History

From Status To Status Date Variables Updated Remark

Sales return Request for replacement Oct 20 Remark&[Reetu]

Reetu

Order shipped Sales return Oct 20 Remark&[Defective iMedia TV mobile returned to merchant through TNT, AWB no. 845391665, Dt-30.09.08]

Defective iMedia TV mobile returned to merchant through TNT, AWB no. 845391665, Dt-30.09.08

Verified Order shipped Sep 25 AWB Number&[12149513246]

Remark&[vendor logistics]

Shipment Date&[Sep 24]

Courier Name&[bluedart]

vendor logistics

To-Be- verified Verified Sep 15 Remark&[Name & address matching as per Dhruv of ICICI]

Name & address matching as per Dhruv of ICICI

Payment Recieved To-Be- verified Sep 14

Order Under process Payment Recieved Sep 14

Suborder Payment Detail

List Price : 12000.00

Total Discount : 5875.00

Payable after Discounts : 6125.00

Gift Wrap Charges : 0.00

Shipping Charge : 0.00

Payment Mode Charges : 306.25

Add on Charges (Tax etc) : 0.00

Payble after Discounts and Charges : 6431.25



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