Sir/Madam
Ref to my Policy No 02046662 dated 22.12.2010 with ING Vysya Life Insurance Company Limited, I have a difinite complaint against my Insurance Company. Their own appointed agent made this Policy by adopting tricky ways. First they approached me with an offer of loan from ING Vysya Bank. For security reasons against loan amount the Bank required this Insurance. Accordingly I issued a Chq against ING Vysya Life Insurance Co. On 28th December I received a policy copy and the same confirmed that within 10 days I will receive a loan sanction letterfrom Bank. Even after waiting for 10 days I did not get any sanction letter from Bank. Still now the lady (Priya Roy Mob No: 8017333215), dealing with me from the agent side always gives an impression that she is directly working in ING Life Ins Co. After my disappointment on 13th January I visited ING Insurance Co and come to know that the agent totally misguided me. ING V is not providing any loan against any Insurance Policy. I also had a talk with Mr Monoj Goenka- General Manager about this matter and he agreed with me about cancellation of my Policy. Mr Abhijit for ING V Insurance advisior called me in my phone and requested to wait for 2 to 3 days and he will look after this matter. But 13th I had a ticket for Chennai on official tour. So I requested them to allow me up to 19th of January for cancellation of my policy. At the same time Mr. Goenka suggested that during this time I should think about continuation of policy because in general this policy is suitable for me. On 19th as soon I came back from Chennai I applied for cancellation of my policy and they also accepted it. But on 7th February I got reply from Bangalor (Registered Office of ING V Ins Co). According to IRDA Regulation they are not able to cancel my policy as 15 days wire already over from the date of receiving my policy. To be candid, I agreed for Insurance for loan approval only and the form whick is attached to my policy is not filled up by me. The photo attached in the form they collected for loan purpose from me. In the form most of the details is wrong. I am a service man but in the form it is mentioned I am doing computer Business. Even my address is wrong. So many things they manipulate only for making this policy. So I request, please cancel my policy and reimbuse my money after deducting any cancellation charges. Please help me. My admission money is stuck with the Insurance Company.
Best Regards
Krishanu Basu
425 A Mahatma Gandhi Road
Tine Complex Flat No 11
Haridevpur Kolkata: 700 082
Mob: 09051311411/0332402 9535
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