I am Assistant Director in Central Govt. Deptt. and a consumer of IOC Domestic LPG Cylinder for the last 10 years. My Agency is M/s Dangwal Gas Service, 18/242, Ring Road, Indira Nagar, Lucknow.
Today on 2.7.08 at 1530 hrs, I visited the above agency for booking of refill of cylinder and issue of coupon book. There I was forced by the agency to purchase the Suraksha LPG Hose costing Rs.170/-.
It is to bring in your kind notice that last year while changing the defective gas regulator, I was forcibly made to purchase the above hose vide their cash memo No.136 dt.21.5.07 and prior to this while issuing the coupon book, I had already purchased the LPG Hose under pressure of the agency.
It has become a regular practice of the agency to compel the consumers to buy the Hose whether it is required or not.
I therefore request to look into the matter so that above profit making practice should be stopped and the consumers should not be harrassed unduly.
Sunil Kumar
16/341, Indira Nagar, Lucknow-226016.
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