IRCTC
Wrongly charged by TTE

Sir,

Myself along with my wife travelled to Vizag on 18-04 by Godavari Express, 2nd AC vide PNR No 1341032851. As our ticket was wait listed even at the time of boarding the concerned TTE on checking the chart allotted Upper Berths in Cabin F (1st AC Coach). We too happily occupied the same thanking the Railways as well as ourselves for opting the auto upgrade option at the time of booking. However to our dismay the TTE after a while came in and insisted upon paying the difference amount for 1st class travelling. Not only he seemed unaware of the auto upgrade option and feigned ignorance about the same even when our other two co passengers (Retired IG and another a Professor in Surgery) tried to tell the TTE that such a facility was indeed there and he should not be charging for auto upgrading. He bluntly refused to at least hear us out!!

Left with no option we paid th difference amount of Rs. 1375/- (Rupees one thousand three hundred and seventy five) vide Excess Fare Ticket No 347317 and reached our destination.

This is unfair and I request the Railways to immediately refund the amount of Rs. 1375/- (Rupees one thousand three hundred and seventy five) charged vide Excess Fare Ticket No 347317 as we did not ask for 1st class accomodation and were instead allotted by the TTE.

Arun Kumar HG

Ph: 98490 37747

email: [email protected]