IRCTC
Train Cancelled No Refund

Sir

I have booked a ticket PNR 113-8639590, Transaction ID 0051673911 from Duvidha (DVD) to Howrah (HWH) by 8646 on 20-Jun. Due to flood in Orissa, 8646 East Coast Express was short terminated at Vizag. Hence I could not make the journey.

I was informed that I will be eligible for full refund as I had not made the journey. But I was not able to cancel the ticket online as it stated Charting Done.

I have forwarded the request of cancellation to etickets@irctc.co.in and got a prompt reply of refund within 90 days.

More than 90 days are over, I have still not received the refund. Inspite of repeated mail to irctc no response is received till date.

IRCTC is making fool to the people.

Company: IRCTC
Country: India

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