Irctc.co.in
DIDNT GET MY REFUND MONEY FOR CANCELLED TICKETS

DEAR SIR,

I HAD PURCHASED A TICKET ON E TICKET through the website of IRCTC.CO.IN WHICH HAS THE PNR NO 822-5457229 TICKET WAS BOOKED IN THE NAME LOMESH .G.PAREKH, AND PURVI.L.PAREKH, 14/12, BOOKED ON 04-11.WHICH has the transaction no I 0074530433 AND THE TRAIN NO OF WHICH IS 6613, COIMBATORE EXPRESS .i WAS UNABLE TO BOARD THE TRAIN BECAUSE OF NON AVAILABILITY AND NO ROOM FOR TRAVEL (WL). SO I HAD TO CANCEL THE TICKETS SO I HAD FILED A TDR IN THIS REGARDS ON THE DAY SO AFTER THAT UNTIL NOW I HAVENT GOT MY REFUND MONEY RS.2756/-=1378*2) for 2 tickets

until now i havent got my refund money they said they will refund in 90days its already 8months have gone that is 240days have gone they send me a reply that the NJC NOT INCLUDED THAT WAS NOT MENTIONED TO ME WHEN I HAD TO LEAVE THE TRAIN NEITHER THE T.T ASKED ME TO SUBMIT THIS AFTER SAY ABOUT 5MONTHS THEY SEND ME THIS ANSWER THAT

(Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. 8225457229 has been forwarded to CCM/Southern Railway on dt. 19.12.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 02.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..

Regards,

Sanjay Suman

tdrprocess@irctc.co.in

Ph: 011- 23345900)

REGRET Dear Customer, With Reference to your PNR No:8225457229, we regret to inform you that refund is not admissible as informed by Railways through their letter no: E/08-09/601 13/25.03.09/SR In case you require any further assistance, please mail us at tdrprocess@irctc.co.in or call us on 011-23345900 With regards, TDR TEAM

PLEASE HELP ME TO SOLVE THIS ISSUE AND GET MY REFUND MONEY BACK

I EVEN HAD TO NEXT DAYS FLIGHT BECAUSE I COULDN'T BOARD THE TRAIN .THE FLIGHT TICKETS ITINERARY I HAVED IT WITH ME SAVED WHICH I CAN REPRODUCE TO YOU IF REQUIRED AS A PROOF THAT I HAD TO LEAVE THE TRAIN N FLY THE NEXT DAY

PLZ PLZ DO THE NEEDFUL I CANSEND U ALIST OF EMAIL COPIES WHICH I HAD SENT TO IRCTC CO PLZ IF UWANT I CAN SEND THEM TO U .

REGARDS

LOMESH.GPAREKH

Company: Irctc.co.in
Country: India

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