IRCTC/ INDIAN RAILWAY
REFUND OF UNUSED RAILWAY TICKET

Dear Sir/ Madam,

I have booked Railway ticket through IRCTC for 08/01, from Bilaspur to Nizamuddin in IIIrd A/C, vide PNR No. 6110772269. On sheduled journey day I reached to bilaspur Railway station just one hour before, I came to know that train No 8237 is cancelled due to derailment of Goods train at Nagpur.

Immediately I have contacted my Delhi Office for cancellation of said ticket. It was not possible since recorded message was coming that chart is prepared. This was also a great experience that, once full train is cancelled how chart is prepared.

Since then I have contacted IRCTC n-numbers of time through e-mails/ and telephone, I got the reply that there is problem with Indian Railway and they not taking any interest.

I went to New Delhi Railway commercial office, they told me that I should not approched to Railway since I am the customer of IRCTC.

It is almost 7.5 months past I did not got money back.

Please help me or give some amiacable solution to whome I, can approch.

Regards,

Ram Swarup Dhasmana

E-99/A, raj Nagar Pt- II,

Near Negi Tent House,

Palam Colony

new Delhi 110 045

tele: 25365386, mob 9313863676

Company: IRCTC/ INDIAN RAILWAY
Country: India

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