As is with telesales, after innumerable calls stating that by paying merely Rs 2598/-(and no additional taxes whatsoever) we opted for the books today offer of purchasing books for a free gift of holiday package and return airtickets. After confirmation, very rudely we were told that we should have known that taxes are to be paid by us. We wanted to cancel the order and sent umpteen number of mails only to find that the order was not cancelled and the package arrives at our doorstep.
Now we want to avail the free gifts without paying any taxes as we were told first, or else, we wamt our money back.
Kindly resolve this as soon.as possible since we have already paid money and spent lots on phone calls and the tension to addon.
We want to be compensated for the mental tension we have been through. No one from the customer care replies to our query. No senior official of the concerned department cared to answer our mails or calls.
we hope this time we find justice, and action is taken so that such frauds are not repeated.
Booking id: 110001622
- Vijay Sastry
09890600482
[email protected]
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