Respected Complaint Board,
We lodged a complaint against Sukam for faulty battery on their Customer care number. Then service enginer visited our home and narrated my wife that our complain is ok and battery in under observation but after some days battery was changed. As a result problem is as it is till date. Then again i requested to Su-kam Customer care center for the same, then Concerned person said ok we will send service engineer and Service Engineer told me that Actually Company has made Dry battery but these ones are manufactured defective, then we asked him to replace the battery. but response was like this that batteries are not available even they not provide any standby batteries as We are residing in Gaziabad where Power cut oftenly occurs. Thus we need Ok Battery not the faulty One.
Please take steps for arable results.
I think this company’s senior officers also not care to company customer.
We call many times to call center and others senior people i.e. on 1800-102-4423 many times they assure that the battery will be replaced in 1 or 2 days but till date all in vain. Where i should call..?
Regards
Ghansyam Aggarwal
Mobile : 9871122891
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