Dear Sir/Madam,
This is to draw your kind attention to the fact that I had purchased a Kelvinator Refrigerator on 22nd June’07 from Chawla Electronics, 3775, Netaji Subhash Marg, Darya Ganj, New Delhi-110 002, through bill no-31/1521.
Since then this machine has been giving me trouble like, improper cooling, insulation problem, improper defrosting, water leakage etc. It seems to be a defective unit & it didn’t even had the water container to collect the defrosted water (which has now been provided by the co after repeated complaints).
I have paid Rs 7800.00 for this refrigerator alongwith my old Videocon refrigerator (under exchange, which I had used for more than 10 years without any problem whatsoever). In spite of repeated complaints the dealer has not even bothered to send somebody to get the machine checked.
I believed Kelvinator Refrigerator was a reputed & trustworthy brand but what I have gone through in the last 18 months or so has changed my opinion.
Now I can only hope that somehow I can get back my hard earned money (after any deductions if applicable) so that I can buy a suitable refrigerator which works normally/properly.
Looking forward to receiving your valuable reply at the earliest.
Regards,
Regards,
Vivek Mitra
9899990626
E-mail: [email protected]
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