Khadim
Purchased product dismantled in 10 days of purchase

Hi,

I had purchased a new pair of shoes from your Bokaro showroom last month and within 10 days of its use, its sole got dismantled from its place. I had contacted your respective shops sales person and he had assured me of replacing the product with a new one, but i haven't received any further update on this.

Please note that, we are a regular customer of your product and it brings a wrong image of the company if any such issues arises and when the after sales services are embarrassing.

Please let me know as to upto what time can this issue can be fixed.

Thanks