Dear Sir pehredar
I have booked three ticket for Kinfisher Class for myself, my wife and my son on 01.10.2008 from Delhi to Lucknow using makemytrip.com. I have paid the money as per the rates of Kingfisher Class (Economy Class, not a low cost airlines).
Just two day before the departure I have been informed by Kingfisher that the scheduled flight has been cancelled and there is one more flight which will be departing nearly one hand a half hour early on the same day, and asked if I am ready, he can book my ticket on that flight. I asked about the difference between both the flight, if any. I have been told that there is no difference between them except the schedule of departure.
I accepted the proposal. When I reached the Aircraft at Airport I got to know that it is a simplified Deccan aircraft flying as Kingfisher RED (A low cost airlines). Then it was a disappointment to me that I have paid for higher Class of travelling and I have been offered a low cost airlines.
After completing my journey at Lucknow Airport I made a complaint then I was told to contact [email protected] and lodge the complaint. I did the same and requested the refund of fare difference between the one I have booked (Kingfisher Class) and the one I have travelled (Kingfisher RED, a low cost airlines).
Initially they have talked me on phone and responded that they are looking into the matter. However, lastly they replied the regret for refund of the difference.
To the best of my knowledge I Know that If I have traveled in a lower class for which fare is less I cannot be charged a fare of higher class.
I am enclosing the details of the mails received from Kingfisher as well as ticket details also. It is my Earnest request that kindly help me for getting me the difference of fare between Kingfisher RED and Kingfisher RED as on the date of journey.
with regards
S.K.Swaroop
9869245844
C-22, Jal vidhyut appt.
Sector 21C, Faridabad
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