I had booked a KSRTC ticket from bangalore, basaveshwarnagar (pavithra paradise) booking counter. The ticket details are given below:
PNR No: J16170611
Ticket No:16306483
TripCode: 1600TRIBNG
Cost: 1368
Travel Date: 25th Jan
Seat numbers: 35, 36
Booking was done in my name: Harmeet Singh
Ticket was from Alleppy to Bangalore for 2 people, my wife and myself. We wanted to book (tatkal) train tickets from Alleppy. We had asked if we could cancel the bus tickets from any counter at Alleppy once we get the train tickets. The person at the counter said we could not do so and asked us to give him a call so he could cancel the tickets online and once we are back, we could return the original ticket and get the refund amount. We called his office on 23rd Jan morning to cancel the ticket for 25th Jan evening. His wife who also sits at the counter told we would get approx 1025 as refund as she will cancel now. We can collect the money once we return the original ticket after coming back to bangalore. But later when we went to collect the refund amount along with the original ticket, he said that we had not called and there wont be any refund.
This counter is in Basaveshwarnagar (Pavithra paradise) and maybe the man would have done the same with many customers. He said me to complain: whoever I want to but he wont return a single pie. His name is Krishna and his contact numbers are : 9945081529, 9972233633. I want to register a complaing against him and want my money to be refunded. Please help me with the same.
0 comments