Once again KSRTC proved that they dont put enough thought on educating its staff and they never bother about the way they approach the public (consumer). I regularly travel from B'lore to Sec'bad and there is a volvo bus whose end point is Sec'bad, this leaves at 21.45 everyday. I had booked the ticket for B'lore to Hyd... the fare is Rs. 645. The fare remains the same if you book the ticket for Sec'bad also. But the conductor during my journey on 18-02, after passing from MGBS demanded Rs.20 for continuing my journey upto Sec'bad. He was adamant in his stand that in my ticket the end point was Hyd. B.S so if I have to continue upto Sec'bad I need to take a ticket for Rs. 20. But the reality is the fare for B'lore to Hyd and Bilore to Sec'bad is Rs.645. Then what is the matter if you get down at Hyd. B S or Sec'bad.
Conductors neeed to improve their behaviour towards the commuters. No real improvement is seen in this regards over the years. Now it is high time that public organisations start thinking over this matter.
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