Dear Sir / Madam,
I have purchased apna mattress from Chetna, Goregoan west on 20th feb. The mattress has sagged. Even after repeatedly complaining to the dealer there has been no response. After 3 weeks the company person has come and promised me to replace the mattress in one week.
NO RESPONSE TILL NOW!!!
The dealer has also cheated me as i had asked for sleepwell or godrej mattress and he had given me a kurlon mattress by telling its a big brand and good service... is this a big brand or good service???
Can you suggest me how to proceed for filing a case against this dealer and kurlon company...
Thanks,
Pooja
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