I, HARI SHANKAR PANDEY PURCHASED A NOKIA MOBILE MODEL 7310C ON 18/08 VIDE CASH MEMO NO 2009 FROM PUJA MOBILES, JAMSHEDPUR. AFTER SEVEN MONTHS THE KEY PAD NO. 7, 8, 9 STOPPED WORKING. I COMPLAINT TO YOUR SERVICE CENTRE GURUNANAK AGENCY, JAMSHEDPUR ON 25 MAR. THEY ADVICE ME THAT THE PARTS NEEDS TO BE REPAIRED/REPLACED AND IT WILL TAKE ONE WEEK TIME. THE JOB SHEET NO IS 310343506/090325/4. AFTER TEN DAYS I REPEATEDLY ENQUIRED THEM OVER PHONE ABOUT ITS STATUS BUT NO SATISFACTORY REPLY IS RECIEVED. THEY ARE COMMUNICATING THAT IT HAS BEEN SENT TO DELHI OFFICE TO REPAIR. I FEEL QUITE INCONVENIENCE IN DISCHARGING MY NEEDS IN ABSANCE OF MY HAND SET.I HOPE MY NOTICE WILL BE TAKEN ON PRIORITY AND I SHALL MEET SATISFACTION AT AN EARLIEST, MY CONT NO IS 09431132075.
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