Lenovo 7761-44Q
Various Problems with my model

I am Shweta Borker from bhilai and my model.7761-44Q having serial no. MA-63ZOK that i have bought from Sri shyam computer A-46 dakshin gangotry akash ganga, Supel Bhilali disst. DURG (C.G.) is facing a problem of not reading the CD's n DVD's properly n efficiently and its battry is no more efficient now,

Inspite of not being in Warranty Periods can u plz suggest me where to go and what to do for the efficient working of my model..

I made a contact at the lenovo service centre here they told to drop ur problem here and gave the reference no.2008081800001479

plz help me and tell me what to do now..