Lenovo laptop
Free gifts not received

Dear ………Business manager (Banglore)

Hi this is Amit goyal, and I have purchased a Lenovo laptop from authorised dealer name is simco computer system from Agra. At the time of purchasing, I have been told by simco for 2 free gifts out of 9……… date on 18th oct. 2008. I registered myself on the Lenovo website and send all the required documents to channel technology at noida at that time………...now the time of dec. ending yet not get any response by them then I called to noida to ask for the gifts. I talked with sharad on phone and get response to made a mistake in invoice no. that’s why my gifts has been rejected by them and told me to talk his senior name was arfa for further detailed then I called to arfa and respond me same like sharad…….. then after clear my invoice no. to her …………..she told me a another mistake in purchasing date……………ohhhhhhhhh it was really a very bad response as a kids. I was really very disappointed to get this type of behaviour by them. Then I complain to Mr. sharad sharma (north sales head) but yet not getting any positive response by them also even no any positive response by the Lenovo registered office (Banglore).

I have read a lot of problem going with the people on this consumer forum site. Out of them some have a problem for gifts……….. even some customer send the DD behalf of channel tech. and yet not get any free gifts and some have a problem from service centre ……….i think that’s not a fair deal by the international company.

I request u to consider on my difficulty along with all the customer who all are suffer by your company.

Now for all the customer who do not get any positive response by them…………..to all just i want to say that after this above mentioned mail if we will not be respond by them then no need to sit keep mum. I request to all to mail me and we will make a team to fight for our rights as per by company’s word.

Name…….. Amit goyal

Place …….. Agra

Mail me….. [email protected]

Mob. ……… 09997903639

Ref. no……. RED76456220518205

Model no….. 775787Q (Y410).

Thank you very much