Lenovo laptop
Non delivery of Diwali Double Deal offers

Sir/Madam

The Lenovo laptop has been purchased under the offer declared by company but the offers have not been sent even after four months have passed.

This is a betrayal of the company and the private agency i.e. Channel Technologies A-74, Sector : 2 Noida (UP) has not been able to provide services to the customer.

Many telephonic enquiries have been made but false assurances are being given.

The details follow the letter.

Needful action against the defaulters is requested.

Thank you

Pawan Sharma

9997290272

9336495965

Sr.

no.

Details -Description

01

Brand Name

Lenovo-Laptop

02

Model no.

M-775868Q

03

Serial no.

ME-20962

59013964ABQ0077880

04

Purchase Details

From:

SIMCO COMPUTER SYSTEMS

H.O.: 38/3-S, Friends Centre,

Sanjay Place Agra (UP)

05

Cash invoice & Date

Cash invoice no.420

Dated : 27.10.2008

Amount of the bill: Rs. 42150/-

06

Redemption No. for Registering

Diwali Double Deal

RED76169201620998.

Offers Selected:

1. Canon Colour Printer

2. Titan Watch: Fast Track

07

Details of the Customer

Pawan Kumar Sharma

S/O Sh. A.C.Sharma, PGT English

Jawahar Navodaya Vidyalaya

Bhogaon Distt. Mainpuri (UP)

PIN: 205262

Contact Ph. i) 9997290272 ii) 9336495965

Email: [email protected]

Email: [email protected]

08

Date of posting the Documents to

Channel Technologies

A-74, Sector : 2, Noida (UP)

Registered letter no. SP EU145706811IN

Dated: 31.10.2008

09

Other informations:

The concerned agencies i.e.

1. Channel Technologies, A-74, Sector : 2, Noida (UP)

2. SIMCO COMPUTER SYSTEMS, H.O.: 38/3-S, Friends Centre, Sanjay Place Agra (UP)

3. Lenovo Care at ph.no. 08032007926

Have been requested to see the matter and help the customer but the similar and professional pet words –'we are on the job. You will receive the offer very shortly.' Are being spoken.

10

No items of the offer have been received by the customer till date even after 4 months of purchase..

It seems t he Diwali Offer has been converted into Holy offer to befool the customer.

This is a clear cut violation of the consumer rights and is proving to be an act of cheating with customer.