Dear Sir,
This is to draw your kind attention to the fact that I am undergoing a lot of sufferings after purchasing a Lenovo laptop. I had to repair it 7 times in less than a year. In the last case they promised to replace my laptop if it again malfunctions, but now as expected shying away from it, since, I don’t have a written prove. I am giving you all the case-IDs, which will show that almost all hardware parts have been replaced, specially Optical Disc Drive (ODD) which cripples the machine. In spite of that at present my ODD, speaker & a key is not working.
CASE-IDs ISSUE
L8CUO11T ODD not working.
L8C100XT ODD not working.
L8BJ0073 ODD LEFT CLICK F KEY not working.
L8C100XO ODD not working.
2008100600000799 ODD not working.
2008062100000607 ODD SPEAKER Woofer not working
20080909000001396 ODD not working.
Machine Details : 160GB Hard Disk: Memory – 1024M: CPU- Intel T5300 1.73G
Machine Model Type: LENOVO 3000 Y500 T5300W51024160PiVCW3b77614EQ
Model No – 59011716.
Serial Number: EB07146026
Please help me at the earliest as just 1 month of my warranty remains & they are waiting for the same.
Regards,
Prasenjit Chakraborty.
CSIR-JRF.
IICB, Kolkata.
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