WE REGISTERED A COMPALIN ON 08 SEP 2009 THRU VIDYA ELECTRONICS, UTTAM NAGAR FROM WE PURCHASED THE PRODUCT. COMPLAIN WAS THAT DVD PLYER IS NOT READING CD IN DRIVE . MR ANAND ATTENDED COMPLAIN FROM LG NOTED SERIAL NO OF DVD PLAYER AND WITHOUT CHEKING THE DVD SAID THAT FILM WILL BE REPLACED AND HE WILL RETRUN BACK AS SOON AS HE RECIVE THE COMPONENT FROM THE CO. WE CALL HIM SO MANY TIMES AND HE WAS RUDE ON REPLY, WE SPOKEN TO HIS INCHARGE MR SATISH SONI AT 9899078689 AND HE ALSO ASSURED THAT FILM HAS COME IN STOCK AND HE WILL SEND MR ANAND TO REPLACE IT. NO ONE MOVE TILL DATE. ON CHECKING FROM TELEPHONE NO 39010909 COMPALIN DEPT WE COME TO KNOW THAT OUR EARLIER COMPALIN HAS BEEN CANCELLED THRU THE SERVICE CENTRE WE SURPRISED TO KNOW HOW COMPAIN CAN BE CANCELLED WITHOUT ATTENDING IT . LG IS IS BIG NAME FOR US.
HOWEVER ON SUGGESSTION FROM COMPLAIN DEPT WE AGAIN REGISTED OUR COMPALIN NO IS 3909A0112559 DT 30/09.
WE WANT TO KNOW HOW OUR FIRST COMPALIN GOT CANCELLED. AND WHEN YOUR REPRESENTATIVE WILL ATTEND OUR COMPAIN TO RECTIFY DVD PLYAER.
IF NO REPLY OR ACTION IS TAKEN WE HAVE NO OPTION OTHER THAN TO LOGE A COMPLAIN IN THE CONSUMER SALE.
REPLY URGENT'Y
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