Dear Sir,
I have purchased 29" Sansui TV in November. I have lodged a complaint on dated 29/6 at your customer care service they have given me logging No. THA 2906090243 they told me within 24 hours our Technician will attend the complaint and they have sent Mr. Suresh from Vashi Navi Mumbai service center. He told me EHT is not working so we have to changed the same part for that you have to pay minimum charges for replacing the EHT I have agreed and tell him to replace the part. But till to date he has not come back and repair my TV. My TV is completely closed. Once upon a time I have called to Vashi Service Center incharge Mr. Santosh but he has not given proper answer to me. His behaviour is not good to customer. He told that your TV is old and the spare parts are not available in our company. I am waiting your immediate action into the matter.
Thanks & Regards,
Gopal Singh.
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