I purchased LG Monitor TV vide Bill No. EM/00675 Dt. 29-08 and claimed my FREE DTH Connection as was promised by M/s. LG India with original claim voucher No. 203974, D.D. No.067424 Dtd. 07-09 issued by SBI, Garden Reach Branch alongwith all papers and despatched the same thro' SPEEDPOST on 07-09 itself. On 11-09-09 I called over phone to M/s. Spectramind Marketing, Noida. A person answered and acknowledged that they have received my Original Claim Voucher and they are processing the same and they will take 4 (Four) weeks time to despatch my gift. On 12th October I called again and they told me that there was no stock of DTH Set top Boxes with them, which, they hope, would arrive after Diwali and then they would despatch my gift under intimation by SMS on my Mobile. Today on 30-10-09, I again called them and astonished on hearing that they shouldered their responsibilities off by saying that they have informed the matter to M/s. LG India who would give our gift and we should take the issue to them. Now I see that all the above complaints are true and I also think to take the issue to Consumer Court to sue against
M/s. Spectramind Marketing and M/s. LG India for cheating a huge number of people. I hope that I would receive a genuine reply from both the parties.
JAYANTA GHOSH
9, BARISHA DAKSHIN PARA, KOL-63.
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