Our 4 year old LG music system was giving problem. Only DVD player was not working. When we made complaint in March-08, one of their officials took it to their workshop at PEERAGARI for repairing and reported that lens is damaged. Estimation given by him for repair was only Rs.2500/-.we gave him the permission to repair it. After several reminders they returned the system with damaging the whole system. They informed that their workshop is shifting from present location to another which they themselves didn’t know. They told that the workshop will attend it and they will collect the system from the residence. Again after several reminders it was taken to new workshop with complaint no. NBC71802674 dated 18-7-08. They collected the system on 7-8 in HI END SOLUTIONS (Auhorised Service Centre) B-7/7, Rajouri Garden, New Delhi-110027, Phones:011-45565319 Mobile: 9953555120-121 with repeated reminders and told the estimation around 3000/-. Now again when we asked them the progress of our music system, they gave us the new complaint no. N8C82305036 dated 23-8-08 and nobody was in a position for proper reply. When we told them that we will go to complaint in consumer court then immediately they called back and told that if you are ready to pay 5000/- Rs the system is ready with us. Now we request to kindly look after the matter on priority and guide us what to do.
Thanking you,
R.K.Malhotra
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