On Friday 13th march at 15.00hrs my husband made a payment to our account by switch. This switch payment was for £29.36 at 15.05hrs this transaction was autorised. It was also autherised again at 15.05hrs, 15.06hrs & 15.17hrs therefore 4payments where taken from our account!
When we called to get 3 payments refunded they deny it & refuse to refund us! They have taken £117.44 instead of £29.36!!!
They are not helpful at all, none of the 10 people including managers we spoke to helped they just passed us from pillar to post.
This company should be ashamed and embarresed for stealing a young couples money & not refunding it.
You are thieves and have no trouble ripping people off!
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