To
The Manager ICICI Bank
Credit Card Division
Subject: Complain against illegal deduction of insurance policy premium.
R/sir
I had a credit card vide no. Is 4477 4608 6590 0007. company had deducted an amount of rupees aprox-7, 295.57.When I enquired about this amount from the call center they told me that my lombard policy n credit card dues are deducted from my account. But here I want to tell you that I clearly denied for any insurance policy. Some executives try to convince me and opened lombard policy, then i had cancelled the policy talking with customer care. he said that my policy has cancelled.now after one year they have wathdraw mony from my account. im very frastated about this deduction. this is totaly illegal to keep customer blind, tell lie and deduct mony from account after some year. At the same time i have not used credit card for any reason. and i have not received any information about credit card dues. Please do the needful and reveres above mention amount in my account.
Thanks.
Dated-3-03-09Yours faithfully
Md Mojahid Reza
New delhi
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