DEAR SIR,
I DRAW YOUR KIND ATTENTION TO FOLLOWING TELEOM HAD WITH LPG distributer located at Gandhinagar.
DISTRIBUTOR NAME:
SAHEBA GAS AGENCY
PROP: SHREE DIPAK,
NEAR LAXMI BAKERY, SECTOR 21
GANDHINAGAR
TEL. 079 - 23221480
1) BY TELEPHONE BOOK THE LPG (CUSTOMER NO IS 3752)
2) ON 25/04 DELIVERED BY MAN, HE CAME WITHOUT WEIGHT MESERMENT INSTUMENT
3) HE CONNECTED LPG, I FOUND LIKAGE AND INFORMED HIM. HE REPLY THAT IT IS LOOSE CONNECTION HENCE THERE IS A LIKAGE. I BELIVED HIS WORD AND TAKE DELIVERY.
4) ON 25/04 NIGHT WE FOUND LIKAGE NOISE AND CONFIRM IT IS A LIKAGE.
5) ON 26/04 WE TRY TO CONTACT WE GET CONTINUS ANGEG TONE
6) CONTACT MR. SHAILESH SHAH ON MOBILE HE SAYS I AM AT PRESENT IN SECTOR 7 AND READY TO LEAV FOR AHMEDABAD.
7) NO ONE CAME ON 26/04.
8) ON 27/04 MY SON IS APPERING FOR AIEEE EXAM. HENCE I COULD NOT ABLE TO GO TO DISTRIBUTOR. MY WIFE ALONE WENT TO DISTRIBUTER OFFICE IN THE MORNING.
9) WHEN SHE EXPLAIN HER PROBLEM THEY SAID WE NITHER HAVE STAFF NOR VEHICAL HENCE HIRE VEHICAL TAKE THE FIILEUP BOTTEL AND SEND BACK LIKAGE BOTTEL.
10) MY WIFE PAID FAIR TO AUTO WALA.
11) AFTER EVERY THING WAS SETTEL BY MY WIFE AT HER OWN RISK THEIR PERSON VISIT OUR HOUSE AROUND 12:00.
12) NEXT DAY WAS HOLIDAY FOR DISTRIBUTOR.
13) HENCE ON 29/04 I HAVE CONTECT THEM OVER PHONE FOR FAIR REFUND AND PROVIDE GOOD SERVICES. THEY SAID WE WILL CHEKUP WITH OUR BOSS AND INFORM. WHEN I INFORM THEM YOUR DELIVER MAN IS WITHOUT WEIGHT MEASURMENT. THEY REPLIED WHEY YOU HAVE TAKEN DELIVERY. LIKAGE IS ALSO IN THE NOTICE OF YOUR DELIVERY MAN. BUT AS AN EXPERT I BELIVE HIS WARD AND TAKE THE DELIVERY.
14) ON NEXT DAY AGAIN I HAVE CONTECTED THEM OVER PHONE THEY SAID NO REFUND. I SAID PROVID GOOD SERVICES. I HAVE ALSO INFORM THEM THET I WILL LOUNCH THE COMPLAIN. THEY SAID WHATEVER YOU WANT TO DO IT, DO WE ARE NOT AFAIRED OF ANY AUTHORITY. DO NOT TALK ON PHONE.
15) NEXT DAY AGAIN I TRY TO CONTECT THEM ON PHONE THEYSAID THEY DONOT WANT TO TALK TO ME ON PHONE AND SIMPLE CUT THE PHONE. THEY INSIST ME TO COME AT THEIR OFFICE AND THERT ME. THEY ALSO ASK ME TO COME WITH MY WIFE.
Shailesh O. Shah, 079-23261137
176 MIG GHB Sector 30 Gandhinagar-382030
0 comments