Luminous ups
Not properly working

Dear sir, i have purchased a luminious ups for computer in the ups have no any backup after switch of electricity, that s i am not properly working on computer, right now my ups is in warnty period, please resolve my problem

my address umesh kumar

h.n. MG 90 SECTOR C ALIGANG

LUCKNOW BEHIND NEHRU BAL BATIKA

PHONE .09889657340

05224001929