Makemy trip
Efund of cancellation

I had booked the air tkt for my parents from cok to del by MakeMyTrip Booking ID FLT00003548967 and

PNR Number WTQJLQ on 4 Mar with travel date of 07 Mar 09. However due to some reasons the travel had to be cancelled. I cancelled the tkt on 06 Mar atleat 13 hrs before the commencement of journey. It appeared on the screen after cancellation that a sum of Rs 2000.00 has been deducted. Then I made fresh booking vide id FLT00003567967 for 12 mar by the same flt. It is submitted the money for previous booking has not been refunded till date. I made lot of attempt to get the matter soughted out with the make my trip agency but they are totally silent..they are asking for a confirmation mail but i had not received any confirmation mail. I got a pop up on the screen at the time of cancellation. Pse help me out. AN amount of atlest 8, 000 is required to be refunded