DEAR SIR,
I BOOKED A TICKET ON 28.05.09 FOR KOLKATA-BANGALORE AIR INDIA
FLIGHT DT 30.05.09. Rs. 7001/= WAS DEBITED FM MY ACCOUNT. BUT SUDDENLY LINK
AND ELECTRICITY CONNECTION TO THAT COMPUTER IN CAFE WENT OFF AND I COULD
NOT GET MY TICKET OR FLIGHT ID.
WHEN I CONTACTED MAKE- MY- TRIP, THEY THOROUGHLY CHECKED AND
GAVE ME A MANUAL ID-- IN0905B70111 FOR FURTHER REFERENCE. THEY TOLD
ME THAT THE MONEY IS LYING WITH THE ACCOUNTS DEPTT AND IT HAS BEEN MADE
A REFUND ID AND THAT I WOULD GET MY REFUND WITHIN 72 HRS.
NOW, 11 DAYS HAVE PASSED BUT I HAVE NOT RECEIVED MY REFUND.
I HAVE BEEN DEALING WITH MAKE-MY-TRIP FOR LAST 5 YRS AND I WAS EXTREMELY
APPRECIATIVE OF ITS SERVICES. BUT, THIS HAS BEEN MY WORST EXPERIENCE.
EVERYDAY, I HAVE TO NARRATE THE STORY FOR 'n' NUMBER OF TIMES BUT TO NO
AVAIL. KINDLY TRY TO MAKE REFUND OF Rs. 7001/= AT THE EARLIEST.
PL TREAT THIS AS MOST URGENT
THANKING YOU, SIR.
RAJEEV RANJAN
SENIOR MANAGER
UNION BANK OF INDIA
M-9448896488
[email protected]
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