Dear All,
i would like to bring to your notice the mal practices that Varun Motors Pvt Limited – Hyderabad is following just to lure customers. Since I have been a victim I don’t want any other person to be cheated by them. Specially their CSD Unit person Mr Lakshmi Narayan.
I wanted to buy a car for my farther who is an ex army officer so I got in touch with Varun Motors who promised me a decent price along with
1 Car Cover
2 Basic Mud flaps
3 Floor Mats
4 Idol
5 Car Perfume
I told Mr Lakshmi Narayan to put these discounts on paper so that he does not back off however he had said that I will not be able to put these things on the paper as these are special discounts that I will be passing as a privileged customer. However I will be able to avail them as soon as I take the delivery of the car.
I was convinced and gave the cash and booked the car however to my utter surprise Mr Lakshmi Narayan totally backed off from this deal as soon as the cash was in his pocket. I called by their GM Mr Raju however there also everything was turned down.
The entire ordeal was not over as yet I was given a model of Jan on which there was a discount of Rs 30, 000/- and when I asked about the new model then I was told that since you have deposited the money either you take this or you will have to wait for some more time (prob 3-4 weeks). Having no choice I had to take the delivery.
Post taking the delivery I have been after Mr Lakshmi Narayan to get the registration done for the car as I have paid the registration amount but this is also falling on deaf years.
My sincere request to Maruti people is to either stop these mal practices ASAP or have a mechanism to check and resolve the complaints.
Regards
Jagjeet
919986512693
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